Apropô Services

Apropô offers a proven toolbox full of Durable medical equipment (DME) solutions. While other companies may provide a single component, such as DME claims management, utilization review or case management, Apropô offers a comprehensive mix of expertise. These include:

Comprehensive Evaluation
Typically, Apropô begins its relationship with a payor by conducting an in-depth review of the current DME program and making recommendations that deliver valuable results. Utilizing proprietary data analysis tools, we identify anomalies in usage and pricing, and rate a plan's effectiveness at benefits administration. Through this process, we identify needed operational improvements, changes in medical management criteria and alternative pricing strategies that benefit all stakeholders.

Benefits Management
Apropô acts as an advisor to a payor’s medical management team to help control costs, improve the DME network, and ensure quality patient care. Armed with specialized DME benefits proficiency, vendor operations expertise, robust clinical criteria, and decision-making tools, Apropô ensures patient access to the most appropriate equipment and product selection. Thanks to Apropô's DME experts and ongoing monitoring of all categories of products and supplies, it is often possible to provide patients with vastly higher-quality products that better fit their needs, at a lower cost for both payors and providers.

Panel Enhancement
Apropô uses vendor relationships, product knowledge, and a proprietary web-based DME management system to establish a vendor panel that meets the health plan’s access requirements, minimizes disruption and ensures member access to the highest quality products at the lowest possible cost. Once the panel is established, Apropô provides a Web-based claims and authorization process that strengthens vendor relationships by offering a streamlined and expedited process for claims payment and approval of authorizations.